Privacy Policy

Information We Collect

Carelynx collects information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Personal information (name, email address, phone number)
• Healthcare organization information
• Usage data and analytics
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI healthcare solutions
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Comply with legal obligations and protect our rights

HIPAA Compliance

Carelynx is committed to maintaining HIPAA compliance. We implement appropriate administrative, physical, and technical safeguards to protect protected health information (PHI). We enter into Business Associate Agreements (BAAs) with covered entities as required by law.

Data Security

We employ industry-standard security measures including encryption, access controls, and regular security audits to protect your information. Our systems are designed to meet healthcare industry security requirements.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. Contact us at privacy@carelynx.com to exercise these rights.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@carelynx.com
Phone: (941) 254-3006
Address: 9143 Bay Drive, Spring Hill, FL 34606